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Inside Sales and Administrative Associate in Mississauga at Global Partner Solutions

Date Posted: 12/7/2018

Job Snapshot

Job Description

Job Summary:

The position involves sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirements and routing qualified opportunities to the appropriate sales executives for further development and closure. The creation, monitoring, and updating of the company’s Inside Sales system and related documentation. To manage and ensure that the administrative functions and requirements for the Sales and Marketing, Human Resource and Office Administration departments are met. To act as a liaison between current and future clients and management;

Essential Functions:

  • To participate in the collection, analysis and reporting of all sales data and manage current and future client communication.
  • Develop sales opportunities by researching and identifying potential accounts and Identify decision makers within targeted leads to begin sales process.
  • Collaborate with appropriate team members to determine necessary strategic sales approaches
  • Maintain and expand the company’s database of prospects.
  • Set up and deliver sales presentations, product/service demonstrations, and other sales actions
  • Assist in creating RFP responses to potential clients.
  • Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
  • Handle inbound, unsolicited prospect calls and convert into sales.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database. Attend periodic sales training where applicable.
  • To manage and oversee administration staff of all TFL facilities, ensuring routine Administrative duties are covered including; office administration functions; HR administrative functions; inside sales administration functions
  • To promote and ensure positive communication ties between each TFL Facility and to manage the INTRA Company communication functions
  • Generate reports and presentations for Senior Management

Additional Responsibilities:

  • Ensure the Communication & Information systems are maintained and functional
  • Manage Visitor Activities
  • Maintain the Records and Documentation filing and storage systems
  • Maintain Reporting and Record Keeping Systems as related to the Human Resources Department

  • Maintain Office Equipment and Supplies requirements


  • Associates Degree Preferred
  • At least 2 years experiences of office manager.
  • Spoken and written fluently in English.
  • Computer literate in MS Word, Excel, and other programs.
  • Experience working in an office environment and supporting a team on project-based work.
  • Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines and time pressures.
  • Enjoys a fast pace, dynamic, challenging and team-oriented work environment.
  • Basic knowledge of accounting is a plus but not a necessity.
  • Experience in public relations/marketing a plus but not a necessity.
  • Computer literate.
  • Strong writing, reading, listening and speaking communications skills.
  • Good interpersonal and teamwork skills.

Educational and or credential requirements:

  • Training will be provided, however some college/CEGEP/vocational or technical training is an asset
  • Experience in a ISO approved environment is an asset